Admin shell
Customers and leads
A lightweight commerce layer for customer history, tags, source tracking, and follow-up readiness.
Customer records
A compact operator view of segment, channel source, and tags.
Linh Nguyen · Repeat buyer
Zalo · tags: vip, fast-response
Anh Tran · New lead
Messenger · tags: payment-review
Mai Pham · Booking customer
Telegram · tags: appointment
Lead-to-customer path
Representative workflow aligned with the current VClaw product docs.
- 1.Capture the source channel and first need.
- 2.Tag the lead for payment, booking, or order intent.
- 3.Convert repeated buyers into a customer record with interaction history.
- 4.Use the same record for reminders, orders, and post-sale care.
See the order workflow
Move from customer context into the order-like state machine used by SMB operations.