Admin shell
Operator overview
Unified control center (CRM-lite) for daily sales and customer service tasks.
Open leads
42
Across Zalo, Messenger, Telegram
Pending payments
18
Bills waiting operator review
Bookings today
9
Appointments and service slots
Follow-ups due
13
Need response or reminder
Action required (Approval Inbox)
Review ব্যাংক Transfer
Order: #DH1234
4,500,000 đ
2 mins agoConfirm Booking
Ms. Lan, Spa (Shampoo service)
1 hour agoShip Order #DH1230
Mr. Long (Address details received)
Today
Latest chats
Ms. Mai10:30
Hi, I want to ask about product A.
Admin (AI)10:32
Hi Ms. Mai, product A is in stock. Would you like to place an order now?
Onboarding milestones
The web-first setup flow for non-technical operators.
Choose the primary channel
Pick the first customer channel to support in MVP.
Set up payments
Configure VietQR defaults and transfer review policy.
Configure delivery or booking mode
Choose between shipping-first or booking-first operations.
Review automation defaults
Turn on reminders, follow-up rules, and confirmation gates.
Payment queue
Examples of how the payments surface can represent action states.
PAY-301 · VietQR
Auto-filled from chat context
PAY-302 · Transfer screenshot
Amount matches, content mismatch
PAY-303 · Reminder
Second follow-up after 24h
Explore the inbox surface
Review how lead intake, handoff, and operator actions can be represented in the admin shell.