Admin shell
Payments and VietQR
A dedicated operator surface for QR generation, payment review, and transfer confirmation.
Payment tasks
Examples of the operator workload around payment requests and screenshot review.
PAY-301 · VietQR
Auto-filled from chat context
PAY-302 · Transfer screenshot
Amount matches, content mismatch
PAY-303 · Reminder
Second follow-up after 24h
Upload transfer screenshot
or drag and drop image here
Payment assist flow
Representative workflow aligned with the current VClaw product docs.
- 1.Generate a VietQR request from the conversation or order context.
- 2.Send the request back to the customer through the selected channel.
- 3.Review transfer proof with confirmation gates before updating the order.
- 4.Queue reminders if payment is still pending after the configured interval.
Open bookings
Switch from payment handling to appointment and reminder workflows.